We at Socialcaptain.co.uk are devoted to providing you the very best services. Besides the excellence of the work, we value time, therefore we also make sure you are getting your orders in a very certain time period. Socialcaptain.co.uk is pleased to assist you regarding feedback and questions about services purchased at SocialPoint. So that we have a “refund policy”. Just in case if you’re not pleased with our services and have any concerns then please email us at [email protected] Our expert support team shall be very happy to resolve your concerns in one working day. In case you are still unsatisfied with the support you can possibly request a refund/cancellation. In these cases you might make an application for refund/ Cancellations:
- Services or products bought more often than once for similar URL in error.
- Change of your mind before the proceeding of your order starts.
- In the subsequent cases we’ve rights to reject the refund requests/Cancellations:
- In case we miss the submission deadline because of client delay/failure in providing necessary content and data in time.
- If we start the work/service for buyers, in that case, we won’t be in a position of refund.
- If the client requests a refund in between or after performing work/service done.
- If the client requires a refund after receiving contents and reports from the services/work done.
- If you ever request refund because of not enough features that aren’t promised on service packages on our official website.
Message: we make sure you get all of the features that are shown in the whole service packages. As an example in case you have ordered for “socialpoint.ca”, we make sure that we keep up the order and send detailed report for similar.
Customized Services/work are non-refundable.
If we discover a payment challenge or chargeback from the “bank” or “credit card company” your service/work shall be blocked without the notice.
Note: Rather than Requesting a chargeback or opening a PayPal dispute contact us for every single billing issue at [email protected]
Refund or cancellations aren’t applicable for all those works/services which are offered with discount rates or on special events.